Erioun for Teams terms

The short version

You pay a flat monthly price for a hiring workspace. You post roles, collect applications, rank them with AI that shows its reasons, and decide. The applicants' data is yours: we process it only on your instructions, under the DPA, and you can erase any of it in one click. We never place candidates, never take a cut of a salary, never sell anyone's data, and never raise your price while you are subscribed.

Who we are, who you are

Erioun is operated by Loukas Tzekos (sole proprietorship, Thessaloniki, Greece — see Company details). "You" are the company that founded the workspace, represented by the person who accepted these terms, who confirms they may bind it. Every member you invite acts on your behalf inside your workspace.

What the product is, and is not

Erioun for Teams is an applicant tracking system: role pages, application forms, a pipeline, messaging, interview scheduling through your own booking page, offers with a typed-name signature, analytics, and AI screening that ranks applicants with reasons you can check. It is software. It is not a recruitment, placement or staffing agency, it does not source candidates for you, and it does not represent you or any candidate to anyone. In Greek law: δεν παρέχεται υπηρεσία μεσολάβησης για τη σύναψη σύμβασης εξαρτημένης εργασίας κατά την έννοια του άρθρου 98 ν. 4052/2012.

Plans, prices and the promise about them

Two plans, both flat and monthly:

• Team Starter — one hiring seat, as many roles and applicants as one person honestly runs (a fair-use ceiling stops one seat becoming a job board for a whole team).
• Team Growth — unlimited seats, everything in Starter, and the closure feed.
• No seat minimums, no headcount bands, no per-applicant fees, no setup fees.
• Your price never ratchets: the price you subscribe at is the price you keep for as long as the subscription runs. If we ever change list prices, it applies to new subscriptions only.
• You can move between the two plans at any time (the difference is charged once, pro rata at the next renewal on a downgrade) and cancel at any time; the workspace stays usable until the paid period ends.

Payment

Payments are taken by Creem (Armitage Labs OÜ, Tallinn, Estonia), our merchant of record: they issue the invoice, collect VAT where due and hold your card details, which never reach Erioun. A workspace is founded pending payment and becomes usable when the first payment clears; a lapsed payment makes the workspace read-only after a grace period, never deleted — your data waits for you.

Your responsibilities as the employer

Because you are the one hiring, some things can only be yours:

• You are the controller of the applicants' personal data. You tell applicants what you collect and why (the apply page carries a notice for that), you answer their requests, and you set a retention policy or erase by hand — the tools for all of it are in the workspace.
• You use the workspace lawfully: no discrimination on protected grounds, no collecting data you do not need, no uploading data about people who have not applied to you (imports must be of your own applicants).
• You keep your members' access appropriate: seats are for people who work your hiring, and an admin removes a member the day they leave.
• You use AI screening as decision support. It ranks and explains; a person reads the reasons and decides. Nobody is rejected by the model, and you do not present its output to applicants as a decision. Under the EU AI Act you are the deployer of a high-risk system when you use it for recruitment; we are its provider and give you what that needs (the disclosure on every screen, logs, and the explanation of what it does and does not do).

What we do, and what we commit to

Our side of the agreement, in the order you meet it:

• We run the service on EU infrastructure (OVHcloud, Warsaw) and process applicant data only on your instructions, as the DPA sets out.
• We keep the pipeline honest: every stage move is recorded with who made it; automation moves a card only on a real event (a reply, a booking, a signature) and never rejects anyone.
• We send mail on your behalf as "Your company via Erioun" from our verified domain, so nothing you type can break deliverability, and we file replies on the applicant's timeline.
• We give you your data: exports, and an erasure that really erases — name, contact details, CV, notes, tags, scorecards, screening verdicts, messages and offer letters — while keeping the anonymous counts your analytics need. A signed offer letter is mailed to both sides as a last copy before it goes.
• We aim for the service to be available all the time and tell you when it is not; we do not promise uptime percentages and do not owe credits.

AI screening — what it is

Screening compares an applicant's CV with your role and produces a score, reasons, and a set of deterministic checks (fixed rules, not AI). It runs only when a member asks, or automatically for new applications when you switch that on. The model provider is Mistral AI (Paris); your data is not used to train any model. The output is guidance: it can be wrong, it can miss things, and it is never a decision. The disclosure shown on every screening surface is part of the product and you may not remove it.

Intellectual property and your content

Erioun and everything that makes it work stay ours. Your role descriptions, company profile, notes and the applications you receive stay yours; you give us only the licence we need to run the service for you. We do not use your content or your applicants' data to train models, to build lists, or for anything other than running your workspace.

Confidentiality and security

Applicant identity data is sealed in an encrypted vault with per-workspace keys, connections are encrypted, access is by membership, and our logs carry identifiers rather than names. We will notify you without undue delay, and in any case within 48 hours of becoming aware, of a personal-data breach affecting your workspace. The full list of measures is Annex 2 of the DPA.

Liability

We are a small company and price the service accordingly. To the extent the law allows: our total liability to you for anything arising from these terms in any twelve-month period is capped at the fees you paid us in that period; neither side is liable to the other for indirect or consequential loss, lost profits, or lost hires; and nothing limits liability for wilful misconduct, gross negligence, or anything that cannot be limited by law. Your obligations under data-protection law towards applicants are yours.

Suspension and termination

You can cancel at any time from Team & billing; the workspace stays usable until the paid period ends, then becomes read-only, and you can export or erase before or after. We may suspend a workspace that is used unlawfully, abusively, or against these terms, and will say why. Thirty days after a workspace is deleted by you, its data is gone from our systems and from backups on their normal rotation.

Changes to these terms

We may update these terms; the date at the top changes and material changes are announced in the workspace at least 30 days before they apply. Price commitments made above are not changed this way — they follow the subscription, not the page.

Law and venue

Greek law applies. The courts of Thessaloniki have exclusive jurisdiction, without prejudice to mandatory consumer or employment law. Questions and notices: support@erioun.com.